User-centred service design at scale
We put users’ needs at the heart of everything we do. With more than 5,000 people working in multidisciplinary teams across the UK, we’re a strong team.
Now more than ever, our work makes a difference to millions of people. We’re finding new ways to use our technology, expertise and innovation to help those who need it most.
Solving problems in partnership
Our teams deliver services for the UK’s largest public service department – the Department for Work and Pensions (DWP).
Responsible for welfare, pensions and child maintenance policy, DWP transacts around £212 billion in payments each year, operates out of more than 800 locations and has over 94,000 employees.
Together, we manage one of the most complex IT estates in Western Europe and deliver some of the most important services in the UK.
The UK’s biggest digital services
We use data, technology and innovation to drive our vision. We find solutions to complex challenges to create faster, simpler, user-centred services for more than 20 million people.
Our teams of talented people work together on big, transformational projects. We all learn from each other by asking questions and exploring innovative approaches.
Apprenticeships
Our apprenticeships give you the opportunity to work on real projects, gain industry-standard qualifications, and earn while you learn.
Software engineering
Use your engineering expertise on digital projects that are used by more than 20 million customers every day.
Agile delivery
Deliver one of the biggest digital transformation projects in Europe, as part of a diverse team of experts.
Product design
Find new, innovative ways to research and understand complex user needs, and design interactions and content that impacts on the lives of millions of users.
Data
Use your skills to help identify and reduce fraud, maintain and improve system performance, and help data scientists access the right data.
Service management
Support the delivery and continuity of DWP's live service, for over 80,000 colleagues and 20 million customers.
Architecture
Work on architecture that accelerates business outcomes and drives seamless integration and economies of scale.
Technology Services
The team making sure that our 90,000 colleagues have the digital tools and applications they need to support citizens.